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mjherm
mjherm
New Participant
June 29, 2015
Answered

Install Acrobat without Signing In with Adobe ID

  • June 29, 2015
  • 1 reply
  • 67162 views

I am preparing laptops for users in my organization. I purchased licenses for Acrobat as part of the laptop purchase through Dell. Is there any way I can activate Acrobat on the laptops without needing to use Adobe IDs?

This topic has been closed for replies.
Correct answer Steve Cordero


You are using Acrobat DC Classic. You said that this is a RETAIL serial number so disabling Sign-In isn't really and option.  If it were a VOLUME then you could do this via the Adobe Customization Wizard DC by using the Grant Offline Exception feature.

1 reply

S
Adobe Employee
Steve Cordero
Adobe Employee
June 29, 2015

It depends on the version of Acrobat you have. Is it the VOLUME license or the RETAIL license?  Is it Acrobat XI or Acrobat DC?  If Acrobat DC, then is it the Acrobat DC Continuous version or Acrobat DC Classic version ( Document Cloud Product Tracks — Enterprise Administration Guide )?  The answers to these questions will determine the answer for your question.

mjherm
mjhermAuthor
New Participant
June 30, 2015

It is DC and I am using a retail key so I don't think either of those enterprise versions apply, but please correct me if I'm wrong.

S
Adobe Employee
Steve Cordero
Adobe Employee
June 30, 2015

Take a screenshot of the Help>About  screen. That will tell me what you are working with

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