Missing PDFMaker Files

[jeffl20]

An issue popped up yesterday with a user that I have.  If she right-clicks and tries to convert a Word document to PDF, she gets the error "Missing PDFMaker files".  I ran the installer in repair mode and it hangs.  She has Windows 7 Enterprise, Office 2016, and Adobe Pro DC 2015.  Here is what I've done.

Uninstalled/Reinstalled Adobe Pro DC

Ran a repair on Office

Modified the LoadBehavior registry key

Any ideas?  Thank you!

[Cari Jansen]

There's a dedicated support page for PDF maker issues:

• Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows

Have a look at these, and see if this is of help.

[Horst21954490f2op]

Thank you for this link. Good help on this error. Holz kaufen Berlin

[joshg50742840]

I have same problem.  Except I'm running Windows 10 Pro, Office 365, and Adobe Pro DC (Current Version).

I have applied updates to Office 365.  Still, same problem.

[Lindy2 · Accepted solution]

Solution is to go into Excel, options, Add-ins, COM add-ins, and re-enable to Adobe PDF Maker addin.

[Nilab5C71]

this worked

[dhatton]

This worked,  Thank you.

[defaultygteh34z36ux]

I had to go into Word and do this, and it worked. Thank you!