Skip to main content
S
sheenas58179053
Participant
January 3, 2018
Answered

Mixed PDF printing cutting off legal documents!!!!!!

  • January 3, 2018
  • 5 replies
  • 10957 views

Im having a issue with printing a big packet of PDF mixed sized documents (legal & letter). I have a Brother HL-L5200dwt printer... and NO ITS NOT BROTHERS FAULT!!!! I've called them and downloaded the correct drivers... the documents will print the correct size if I do small batch.. but when printing a packet of 146 pages, it is cutting off 2-2.5 inches of the bottom and leaving 2-2.5 inches blank up top..as if it is printing the document too fast and the information is not catching up.. I need help.. FAST!!!!

This topic has been closed for replies.
Correct answer MCrowley_Denver

Not fast -sorry but here's a solution I have discovered! I'm using a Mac Book Pro

 HOW TO FIX THIS IN ADOBE READER -
1. Open the document in Adobe Reader.
2. Press and hold Shift Command (CTRL) then tap the + key twice.This will rotate all of the pages upside down. The page order will be the same and the documents won't get cut off.

This is a double fix because when they come off the printer not only are the legals not cut off but they're all stacked with the tops of the pages aligned. 

5 replies

A
Anastasia5E98
Participant
June 18, 2021

Bless your hearts for all that responded to this

The "Press and hold Shift Command (CTRL) then tap the + key twice."

WORKED PERFECTLY. This was so stressful to deal with. Thank you so much

 

J
Josh5E31
Participant
November 24, 2020

Hi Adobe Community!

 

I've tried everything suggested in this string and am still getting blank space on the top 3-4 inches of a legal page (document has only 1 page that's legal sized).  I'm on Macbook Pro / Mojave 10.14.6 using Acrobat Pro DC (free trial started today) with a Canon Imageclass MF731cw. I've updated printer driver and firmware, and tried using Airprint in addition to both versions of the Canon printer driver when adding the printer to my Mac.  I've also tried every conceiveable combination of Acrobat print settings, including Fit, Shrink, Actual size, and custom, flipping the doc upside down, and 'print as image'.  I always get the same result... the top or bottom 3-4 inches of the page are blank, depending on whether it's right side up or upside down.

 

Any suggestions you have would be VERY appreciated.  Thanks!

 

Josh Sanderson

J
Joseph5C87
Participant
December 25, 2020

I am having issues printing too.  Either the document prints all legal or all letter. The legal pages are cut off on top and bottom depending on how it is rotated.  

 

I have tried everything and getting very frustrated.  I have spent all day and still cannot fix the problem.  I need to be able to print mixed sized pages without any issues.  I am becoming a signing agen and need to get this fixed before I take any assignments.  

    J
    Josh5E31
    Participant
    December 28, 2020

    Hi @Joseph5C87 ,

     

    I'm a new signing agent too. After weeks of researching this Acrobat / Mac issue on signing agent forums, I found that Accrobat just doesn't play well with 90% of macs.  Unfortunately, after years of this being an issue, Adobe support still isn't transparent about this.  Some are able to get it to work, but most (like me) are not and ultimately purchase a Windows PC to make it work.  I got a Surface and it works like a charm.

     

    I hope you're able to find a solution that works for you soon!

    Josh

    A
    Anonymous
    October 2, 2020

    Hello! Please help... I am not getting the option of (Choose paper source by pdf page size...) why? 🙂

    S
    signingondemand
    Participating Frequently
    October 2, 2020

    What type of printer do you have? Download the free Adobe reader and it in your print section the option is there. You can only Print in the program Adope and upload the document and then it will show up. Email me signingondemand@gmail.com

    M
    MCrowley_DenverCorrect answer
    Participant
    October 10, 2019

    Not fast -sorry but here's a solution I have discovered! I'm using a Mac Book Pro

     HOW TO FIX THIS IN ADOBE READER -
    1. Open the document in Adobe Reader.
    2. Press and hold Shift Command (CTRL) then tap the + key twice.This will rotate all of the pages upside down. The page order will be the same and the documents won't get cut off.

    This is a double fix because when they come off the printer not only are the legals not cut off but they're all stacked with the tops of the pages aligned. 

      N
      NotaryPro
      Participant
      October 21, 2019

      mcrowley,

       

      Thank You so much for this!!  I have been pulling my hair out trying to get this resolved.

      This was an easy fix and it works perfectly.

       

      Thanks again!!!

      S
      signingondemand
      Participating Frequently
      April 15, 2020

      I need help because I have a Macbook Pro also, please help me 213-296-3011 Ext. 3

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      January 3, 2018

      Hi Sheena,

      It would be helpful to know a little bit more about your environment:

      • What is your Acrobat version
      • What is your OS and version

      If I understand correctly, you have a file of about 150 pages and inside of this document, you have legal and letter sized pages. When printing this should go to the correct tray and use the correct paper size?

      I suppose, you have ticked the "Choose paper source by PDF page size"?

      ABAMBO | Hard- and Software Engineer | Photographer
      S
      sheenas58179053Author
      Participant
      January 3, 2018

      Adobe reader DC

      Mac OS high Sierra 10.13.2

      Yes, already tried everything at this point..

      Meenakshi Negi
      Meenakshi Negi
      Legend
      January 23, 2018

      Hi Sheenas,

      Sorry for the delay in response.

      Please try once the option "Shrink oversized pages" under the "Page Sizing & Handling" in the print window.

      Check if that helps.

      Also, try once to print file as an image.

      Steps to print file as an image: In the "Print" window go to Advanced tab and check the box for "Print As Image".

      Click OK at the bottom to save the changes and then try to print.

      If that does not help, please share the options/troubleshooting that you have already tried.

      If possible please share the file with us. Use the steps mentioned here How to share a file using Adobe Document Cloud

      You can also share the file via private message. Steps to initiate a private message here How Do I Send Private Message

      Let us know if you have any questions.

      Regards,

      Meenakshi

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices