Need activation assistance with my Acrobat X Pro

Forum|Forum|4 years ago
May 20, 2021
2 replies
1112 views

Old computer crashed, unable to deactivate my serial number on it. How can I get it activated on my new computer.?

This topic has been closed for replies.

JR Boulay

Community Expert

Follow the instructions when it asks if you want to turn off the other computers, and let it guide you.

Acrobate du PDF, InDesigner et Photoshopographe

try67

Community Expert

I don't believe there was such an option in Acrobat X. If the activation counter is at the limit they'll have to contact Adobe directly and ask for it to be reset by them.

D

defaultsfmn3ymp8ulbAuthor

Participant

You are correct. No option. It says its already activated on another computer (the one that crashed). and Adobe says they can't help me because the version is too old that I should come to the forum for assistance. My hands appear to be tied.

try67

Community Expert

What happens when you try to activate it?

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