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April 17, 2017
Question

No text, only logos & graphics print

  • April 17, 2017
  • 2 replies
  • 3418 views

I am using Reader 2017.0009.20044 on a Win 10 machine. When attempting to print a pdf file, no text is printed however, logos and any graphics, regardless of color or B&W, print fine. If I go to print/advanced and select Print as an Image, I get a very light grey text with proper logos & graphics. I have the same result with multiple pdf documents so it's not a faulty file. The print preview shows the document as it should print, but when it prints, no text.  Non-pdf files print properly whether text, graphics, or a combination.

Has anyone every come up with a solution to this problem?

This topic has been closed for replies.

2 replies

February 20, 2020

I don't even HAVE the "print as image" in my printing preferences dialog!

Meenakshi Negi
Community Manager
Community Manager
April 18, 2017

Hi

Please try the troubleshooting steps provided in this help document: Troubleshoot PDF printing in Acrobat and Reader

Check if this helps in resolving the issue.

Also, try repairing Adobe Reader. Go to Help menu > Repair Installation.

If you still experience the issue, can you share any PDF with us so we can check it at our end?

Regards,

Meenakshi