Printing to pdf from Google Chrome

Report · Dec 17, 2018

If I print to pdf using Adobe PDF in google Chrome the file is behaving odd when trying to mark the text.

Using Google Chromes built in save as pdf it works just fine, as shown below:

But when using Adobe PDF there is two things that is strange.
First of all, the page is printed as portrait, how can Google understand it needs to be landscape but Adobe PDF not?
So I need to rotate all pages manually.

And when trying to mark the text it gets like this:

In both examples I have just marked the text VPB not the numbers.
Why is it distorted like this?

Google version: Version 71.0.3578.98 (Officiell version) (64 bitar)

Adobe Acrobat in Chrome: 15.1.0.6

Adobe Acrobat Pro DC 2019-010-20064
Windows 10 Enterprise, 1803 (17134.471)

Any suggestions?

Report · Dec 17, 2018

Hi Markoh,

It seems that the PDF created as a scanned PDF.

The screenshot that you have shared above, it occurs when you use the highlight tool in the scanned PDF.

Please make sure that the checkbox for "Print as Image" is not selected in the Print window in Acrobat application.

To check that, refer to the steps mentioned below:

- Open PDF in Acrobat and go to File > Print.

- In the print window, click on Advanced tab > Print as image.

- If the box is check for Print as image, uncheck the box.

- Click Ok to save the settings and then try again to create PDF.

Let us know how it goes.

It would be helpful if you can share the link of the website and exact workflow you used to create PDF.

We would like to replicate the issue on our end.

Let us know if you need any help or have any questions.

Regards,

Meenakshi

Report · Dec 18, 2018

Hi Meenakshi and thank you for your reply!

The box checkbox for print as image is not selected.
The website is located:

https://proffs.nibe.se/nibedocuments/25559/M11292-9.html
It is in swedish, hope you can figure it out anyway...

I use Google Chrome as browser, I have actually not even tried other browsers. Will trythat also but since it works with Googles built in pdf I think it's not related.

Best regards,
Marko