Safari needs to be closed to proceed with Acrobat installation bug

Question

Dear Adobe,I am unable to install Adobe Acrobat DC due to the above message. Please note it is NOT the following issue:https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.htmlSafari is closed and there are NO Safari processes. Using Application Monitor shows NO Safari processes active, not even the one about SafariNotificati like in the above link. The error message from Adobe Acrobat DC is "Safari needs to be closed to proceed with Acrobat installation. Please close and retry". My laptop is a MacBook Air running macOS 10.12.3 (16D32). Kernel version Darwin 16.4.0. The installer is called acrobatproDC_00000000000000000000000409.dmg. Thanks,Evan

evans92246098 · Accepted Answer

I just discovered what the problem was. I had to uninstall my Adobe Reader (which I had to open PDFs) and only after uninstalling that was it possible to install Adobe Pro. It would be good if Adobe could fix up the error message as it is totally misleading and wrong.

krisztad · Answer

It did not work for me, no Acrobat reader and still does not install.

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