Saving digital signature password to minimize amount of times user is prompted?

Question

We have a user that is requesting that his digital signature password be saved so he does not have to keep on putting it in every time he signs a pdf. He said it used to not constantly prompt him each time he signed a pdf with XI but with Adobe Standard 2017 it prompts him each time. Apparently he signs a lot during the day. Is there a way to reduce the amount of times he has t put in his password for his digital signature?

Meenakshi_Negi · Answer

Hi Michelew,

Sorry for the delay in response.

As the user has mentioned that he did not use to get the prompt for password each time on older version, it seems that user had saved the signature on the Windows Certificate Store.

When you create the digital ID in the application, you get option to save your digital signature either on the Windows certificate store or as a file on you machine. If you save it as a file on machine, you will get a prompt for password every time you will add a digital signature to the document.

Let us know if you are referring to something else or has a different issue.

Regards,

Meenakshi

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