Scanning with Acrobat 9 Pro with Canon MX870 Way too slow... Help

Question

After using this program and printer for a number of years to successfully scan documents (both color and B&W), all of a sudden the scanning is taking an extraodinarily long amount of time. I have already tried changing the "data transfer mode" from native to memory mode in Acrobat Pro 9.0, and also have deleted and reinstalled the full suite of printer driver software for the Canon Pixima MX870 within my Windows 10 operating system. Any help to restore performance to scan from printer to Acrobat 9.0 to create PDFs would be greatly appreciated.

Best Regards,

Larry

AnandSri · Accepted Answer

Hello Larry,Sorry for the delay in response to your query and apologize for the inconvenience caused. Please refer and try the troubleshooting steps from the following KB docs which discusses the similar issue Acrobat X Pro Scanning (Scan and Optimize) Acrobat X Pro Slow Scanning Note: The above-mentioned suggestion may or may not work as Acrobat 9 is declared as an End of support product, for more information refer to End of support | Reader 9 and Acrobat 9 (and earlier) Hope this helps and let us know if you need more assistance.Regards,Anand Sri.

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