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Participant
April 22, 2008
Question

unchecking radio buttons in fillable PDF

  • April 22, 2008
  • 12 replies
  • 301433 views
I want those checking check box to have the ability to uncheck a box (or radio button). For instance, if there's a question that says, "If you checked "yes" to 8a above, skip question 8b," but someone accidentally checks the radio button in 8b, how do they get BOTH radio buttons unchecked. Right now, there are two radio buttons for each statement -- one for yes, one for no. One can click "yes" and then change their mind and click "no" and "no" is checked and "yes" is unchecked. HOWEVER, I find no way to uncheck BOTH once one or the other has been checked.

How can that be done?

Thank you.

jgb

12 replies

Participant
May 17, 2023

If you're the one filling it out? Ctrl+Z

Undo is the only way I know of to fix an accident.

Participant
January 14, 2023

My suggestion would be to use required Radio buttons before "If No, Skip to Question no. 23".  Use the "Yes" text box to unhide and the No to hide the pertinant questions and answers.  You can us the "Add Button" to "Reset a Form" and select the appropriate Radio buttons.

Properties, Action, Select Action: Show/Hide a field.  This way it way it will not matter if they incorrectly selected the Yes/No on the previous question.

Participant
December 1, 2020

I'm not sure if you are having the same problem that I am. In the Prepare Form tool, there is "More" a menu on the top and when you click "Clean Form", it clears all the previously checked buttons.

 

 

gudwiin
Participant
December 14, 2022

Oh no DO NOT DO THIS.  It will delete all of the fields on your entire form.  Any work you have not saved will be lost.

gudwiin
Participant
December 14, 2022

No wait, it's not lost lost. But the fields are now invisible, which is very inconvenient. It has changed a setting, and I cannot change it back. I can't see fields on ANY Acrobat file anywhere. boo.

Participant
February 27, 2020

It is actually quite simple, I consistently experienced the same issue and checked all over google and adobe and it led me nowhere until I experimented, and the solution has worked perfectly for the last 5 yrs. The issue of accidentally selecting the wrong radio button when filling out a form selection will not allow you to remove it without clearing the form and starting over. Convert the document to Microsoft word.  With/without making additional changes to your document; convert it back to Adobe/Acrobat DC, click the edit button, point the mouse on the bubble and click delete to remove the selection, you can choose to select another or leave it blank. Continue to edit your doc and save. I have tried this for years, especially when downloading a fillable document from the web that will not allow you to possibly type, change or modify particular content. This even works for the annoying warning message regarding editing with LiveCycle.

 

Inspiring
May 27, 2020

essence1 good tip if you're filling out forms for yourself but most end users won't be able to do this. I'm trying to create the forms so that if someone accidentally clicks a radio button option they don't want it is untickable. Radio buttons don't allow this option. They can be set to off initially but once you click anything the set can't be switched back off. I came here hoping for a solution. Looks like I have to add an extra NA button as the final option in any radio button sets.

try67
Community Expert
Community Expert
May 28, 2020

Use check-boxes...

Participant
October 13, 2011

Have you been able to uncheck a toggle checkbox finally--I want the unfilled situation back! And obvioiusly, I dont want to reset the whole form!

Inspiring
October 13, 2011

As mentioned, just add a 3rd radio button that is to clear the other 2. You can set that button so nothing really displays, but it appears as a button to push as a reset. You might even make it round to have it appear differently.

Participant
August 9, 2011

Hello,

I hope this helps you out! Go to Forms>Clear Form.

Regards

Known Participant
May 12, 2010

you can uncheck radio buttons in acrobat 6........... why not 9?

~graffiti
Legend
May 12, 2010

Sounds like they were not radio buttons. Maybe check boxes that looked like radio buttons (round)

joshww wrote:

you can uncheck radio buttons in acrobat 6........... why not 9?

May 21, 2009

excellent tip bill. thanks

May 19, 2009

ok. well, we will have to sub in checkmarks as they toggle on and off. I hope Adobe will change that one day. thank you.

Inspiring
May 20, 2009

A toogle is a Check box, not a Radio button. You are using the wrong tool. You can change the box to a circle and it will look the same as the radio button, but provides the functionality you have requested. Radio buttons are simply for selecting one item from a group of items by checking the button. Each button would be named the same, but have a different output.

Participating Frequently
January 26, 2024

This is such a frustrating answer.  "You are using the wrong tool"....did you forget about the other property of the check box?  You can select more than one check box.  Maybe somebody is filling out a form, selects a radio button (out of let's say 3 choices) but then realizes "ehhh....this question isn't actually applicable to me"....well now they're screwed and have to get the clean un-filled out form and start over and make sure they don't touch the radio buttons.  That's just one of many examples of why you'd want to uncheck a radio button (I'm positive other people can think of others).  The functionality of only being able to select one is perfect, but there is just functionality missing from the tool because you should ALWAYS be able to just unselect it.  Or there should be another option that acts like a radio button (you can only choose one) BUT you can unselect the one you picked....your solution below is helpful and a good idea, but just that "No, YoU aRE usINg thE wROnG TOoL" attitude is frustrating.

Participant
April 23, 2008
use check boxes with the same field name but different export value, gives you the best of both worlds

HTH
Meabh
May 19, 2009

How about one radio button? I need one radio button to toggle on and off when the user clicks it repeatedly.

Inspiring
May 19, 2009

A radio button does not toggle on or off, it toggles on and remains on until another radio button in the exclusionary group is toggled on. The form field received its name from the mechanical car radio buttons one use pushed in, it remained pused in until another button on the radio was pushed in.

But could add a button to reset the radio button field.