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Uninstall Acrobat Pro / Std DC

Community Beginner ,
Dec 16, 2019 Dec 16, 2019

I would like to uninstall Acorbat Pro/Std DC 11.x, 12.x. or 15.x from more than 1000 system at a single time. I do not want to perform manaual uninstallation.

 

https://labs.adobe.com/downloads/acrobatcleaner.html

 

I used above URL, here is my command line 

AdobeAcroCleaner_DC2015.exe /silent /product=0 /installpath=Default /cleanlevel=0 /scanforothers=1

 

I got an below error.

Execution failed with exit code [-1073740940]

 

Just for the information, Machines might have both Acrobat Pro/Std DC and Acrobat Reader DC MUI installed. is there any concered about it?

 

Please provide a tool to perform silent uninstallation.

 

Thanks in Advance.

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Install update and subscribe to Acrobat
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LEGEND ,
Dec 16, 2019 Dec 16, 2019

Acrobat cleaner is a special interactive tool for when uninstalls fail, not a general purpose uninstaller. Also: "The Windows version of the tool only supports cleanup of DC products (both Continuous and Classic tracks). If you want to remove any older versions of Acrobat and Reader products then please refer to “AcroCleaner for 10.x and later”." Also: where are these command lines documented? Also: there is no actual version 12!

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Community Beginner ,
Dec 16, 2019 Dec 16, 2019

I have acrobat DC 2015.006.30508 and also have Acorbat DC 10.x and 11.x. Still do I need to use "AcroCleaner for 10.x and later"? These command lines are documented at below link

https://labs.adobe.com/downloads/acrobatcleaner.html

 

Please see below

 

Capture.PNG

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LEGEND ,
Dec 16, 2019 Dec 16, 2019

I'm still not sure why you're using the nuclear option rather than uninstalling the regular way.

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Community Beginner ,
Dec 17, 2019 Dec 17, 2019

Because, Customer wants to go with this option.

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Community Expert ,
Dec 17, 2019 Dec 17, 2019
LATEST

Then explain to them that's not the correct way to do it. The Cleaner tool should only be used after uninstall has failed.

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