Uninstall Acrobat Pro XI trial on my Mac

Forum|Forum|12 years ago
January 23, 2014
2 respuestas
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I have a licensed version of Acrobat Pro X. I accidentally downloaded and installed Pro XI trial. Now whenever I try to use Acrobat Pro the trial version comes up and wants me to buy it. How can I get rid of XI trial? Just clickingMacintosh HD-> Applications->Adobe Acrobat XI Pro->Acrobat Uninstaller fails, saying that some processes are running.

I am using OS X 10.8.5 (12F45) on my mid 2012 Macbook Air.

I use the Chrome browser.

Este tema ha sido cerrado para respuestas.

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Anonymous

The Mac version of Adobe Acrobat has had an Uninstaller for several versions now.

1. Shut down Adobe Acrobat

2. Go to /Applications/Adobe Acrobat XI Pro/

3. Double click on the file "Acrobat Uninstaller"

4. In the navigation window go to /Applications/Adobe Acrobat XI Pro/ and select the file "Adobe Acrobat Pro"

5. Click OK and let the unistaller do it's job.

E

Edwin KelloggAutor

Participant

Please re-read my Jan. 23rd post, Zildjian. In it I stated that I tried what you just suggested and it didn't work. That is still true. Using the cleanup software told to me by Ajlan I have now succeeded in removing both the X and XI versions. My next problem is finding out how to find the X version on the Adobe site and re-installing it.

Thanks,

Ed Kellogg

T