When I print, half my document goes missing!

Question

I'm having a weird problem. I'm trying to print a PDF from Acrobat. Here is a photo of the preview that appears in the lower right corner of the print dialog box.

All seems normal. But when I print, only the bottom half of the image appears. Here's a photo of the actual print out:

This happened twice, so I rebooted - and it happened a 3rd time.

Amal. · Answer

Hi MarieMeyer

We are sorry for the trouble. As described while printing half of the image is missing.

We need some more information for a better understanding

Do you have Adobe Acrobat Reader DC (Freeware) or Adobe Acrobat DC (Paid subscription) and what is the version installed? To check the version of the application please use the help article: https://helpx.adobe.com/acrobat/kb/identify-product-version.html
Make sure you have the latest version 19.21.20061 installed. Go to Help > Check for Updates. For more information please use the help link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html
Try to print as an image. Go to Print > Advanced > Print as Image and see if that helps.
Also, do check for any update for the printer driver and firmware and try updating them.

Let us know how it goes.

Regards

Amal

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