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Why doesn't rich media in pdfs work on my iphone/ipad

New Here ,
Jul 15, 2017 Jul 15, 2017

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I have attached sound files to a pdf using adobe acrobat, that trigger when clicked. This works fine on computers but in the iphone/android adobe reader app, the sound doesn't exist, even on other pdf reader apps that functionality is non-existant. Am I doing something wrong, or does rich media not translate on to handheld devices?

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Rich media and 3D

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correct answers 1 Correct answer

Mar 05, 2021 Mar 05, 2021

This has absolutely nothing to do with Flash.

 

As of February 2021, Flash is gone and on the desktop versions of Adobe Acrobat Reader and Adobe Acrobat Standard / Pro, sounds in MP3 format and videos in MP4 (or other formats using H.264 encoding) do play.

 

HOWEVER, sound and video in PDF was never implemented in the Adobe Mobile Acrobat (both iOS and Android) applications. Hopefully someday …

 

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Community Expert ,
Jul 17, 2017 Jul 17, 2017

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You aren't doing anything wrong.

The audio player in Adobe Reader on the desktop relies on Flash. The iOS version of Reader won't play the audio because there is no Flash. 

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New Here ,
Mar 01, 2021 Mar 01, 2021

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  • Is there anyway the audio from the PDF can be played on the phone?

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Mar 05, 2021 Mar 05, 2021

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This has absolutely nothing to do with Flash.

 

As of February 2021, Flash is gone and on the desktop versions of Adobe Acrobat Reader and Adobe Acrobat Standard / Pro, sounds in MP3 format and videos in MP4 (or other formats using H.264 encoding) do play.

 

HOWEVER, sound and video in PDF was never implemented in the Adobe Mobile Acrobat (both iOS and Android) applications. Hopefully someday …

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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