Windows 10 denying installation of Acrobat X Pro

Forum|Forum|7 years ago
June 25, 2018
2 replies
9953 views

I am trying to load Acrobat X Pro from a CD to a new computer (Windows 10). When doing this I get the following response:

A PRODUCT WITH BETTER FUNCTIONALITY HAS BEEN DETECTED ON THE COMPUTER. THIS INSTALLATION WILL BE TERMINATED.

In other words Windows 10 is preventing me using an Adobe product in favour of its own (Edge). Is this known to Adobe?

Best regards

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This topic has been closed for replies.

try67

Community Expert

Acrobat X is not compatible with Windows 10. Problems with it are to be expected.

Z

zacksalfredAuthor

Known Participant

Has this to do with the latest Windows update where it does not print FrameMaker documents?

Adorobat

Participating Frequently

Hi Zacksalfred,

As you are trying to install Acrobat X Pro on your Windows 10 machine and getting the error, please try the troubleshooting steps given in this help document: Error: "Setup has detected... a more functional product installed" when installing Adobe Creative Suite 4 on Windows

Let us know if you need any help.

Shivam

Z

zacksalfredAuthor

Known Participant

Hallo, looked at the link. This is not a Creative Suite version – this is a stand-alone "CD". What I know I have no other Acrobat installed on my computer unless it is included in other Adobe tools. This could be related to the latest Windows-update that, among other things, prevents printing from FrameMaker.

Thanks so far!

Adorobat

Participating Frequently

Could you check if Acrobat Reader DC is installed on the machine by right-clicking Start menu > Apps & Features. If it is, select Acrobat Reader > click Uninstall and try the installation again.

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