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descar777
Participant
July 31, 2019
Question

Accessing Adobe Document Cloud directory from Windows Explorer

  • July 31, 2019
  • 1 reply
  • 10064 views

My Creative Cloud Files directory appears in my Windows Explorer file listing so how do I also get my Adobe  Document Cloud directory to appear there so I don't have to go into Acroat DC to view or access files?

      1 reply

      AkanchhaS8194121
      AkanchhaS8194121
      Legend
      August 7, 2019

      Hi Descar,

      If I understand your requirement correctly, you are willing to add Document Cloud folder to be added in Windows Explorer file folder same as Creative Cloud one.

      You can not set up Document Cloud files directory in Windows Explorer like Creative Cloud. Reason being, Document Cloud is a web based service, it doesn't have an specific desktop app like we have for Creative Cloud, know as Creative Cloud Desktop Application.

      When you install Creative Cloud desktop app, a folder with the name Creative Cloud Files is created on your system and a shortcut to this folder is pinned to the Navigation panel in Windows. Which continue to sync with the files uploaded or going to be uploaded on cloud.

      Document Cloud files can only be accessed online, or through Adobe Reader/Acrobat desktop app.

      Hope this answers your query.

      Thanks,

      Akanchha

      E
      elib10133788
      Participant
      February 12, 2022

      Akanchha.  Are you saying there is no drag-drop functionality from Document Cloud to local machine folders or other mapped cloud storage like OneDrive or DropBox?   

       

      I find that if I want to move an Acrobat Cloud file, I need open it in Acrobat and then Save to another location.  Correct?

        Meenakshi_Negi
        Meenakshi_Negi
        Legend
        February 13, 2022

        Hi Elib,

         

        Thank you for reaching out.

         

        Currently, the drag-drop functionality from Document Cloud to the local machine or other mapped cloud storage is not possible.

        However, you may add the Onedrive account to Document Cloud and work on PDFs saved there. 

        If you wish, you may share your suggestion about this with the team via the following help document: https://www.adobe.com/products/wishform.html.

         

        Thanks,

        Meenakshi

         

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