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Known Participant
December 4, 2019
Question

Accessing my scanned documents through Adobe?

  • December 4, 2019
  • 3 replies
  • 1719 views

So when I open Creative Cloud on my desktop, I have a link to "cloud documents" that takes me to where my supposed documents in the cloud are. However, nothing shows up there. I even have some files that are in a "Creative Cloud Files" folder on my PC that was automatically added when I installed creative cloud. However, when I scan documents, they don't show up in either of these places. So is there a THIRD place I should be looking for my documents in? All of this cloud stuff is extremely confusing, from libraries to documents, to more. I'm skeptical of the new Photoshop save to cloud feature because of this as well. I just don't know how to get to my own stuff.

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3 replies

Meenakshi Negi
Legend
February 5, 2020

Hi Ethandale,

 

If you are still experincing an issue in accessing the scan documents, Adobe Scan saves the scanned PDF directly to document cloud. 

You can sign in to the document cloud using this link https://documentcloud.adobe.com/

After sign in, go to Home > Files  >Adobe Scan folder or Documents > Your documents > Adobe Scan folder (in new UI).

 

Let us know if you need any help.

 

Regards,

Meenakshi

 

 

 

 

Participant
January 4, 2020
Off password please
Bernd Alheit
Community Expert
Community Expert
December 6, 2019

How does you scan and save the documents?

ethandaleAuthor
Known Participant
December 6, 2019

With the Adobe Scan app. It then auto saves it to somewhere.

Bernd Alheit
Community Expert
Community Expert
December 6, 2019

This app stores the documents in the Document Cloud. You can access the documents in Acrobat Reader.