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-Vas-
-Vas-
Participant
January 17, 2023
Question

Acrobat internal error

  • January 17, 2023
  • 1 reply
  • 371 views

Hello everyone,

I have contacted adobe support about this but we didnt find a way to solve this.

I get internal error everytime i open any pdf file.

Then my pc becames unusable for a while. I am running windows 10 and this is the latest acrobat.

Thank you

 

This topic has been closed for replies.

1 reply

Meenakshi Negi
Meenakshi Negi
Legend
January 23, 2023

Hi -Vas-,

 

Thank you for reaching out, and sorry about the delay in response.

 

The team is aware of this issue and investigating it.

However, we may need some information from you to share with the team.

Please share the Acrobat and OS versions you are using.

Share the process logs using the process monitor tool: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html. 

 

Thanks,

Meenakshi

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