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Acrobat internal error

Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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Hello everyone,

I have contacted adobe support about this but we didnt find a way to solve this.

I get internal error everytime i open any pdf file.

Then my pc becames unusable for a while. I am running windows 10 and this is the latest acrobat.

Thank you

vasilikik15663362_0-1673950008346.png

 

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Adobe Employee ,
Jan 22, 2023 Jan 22, 2023

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Hi -Vas-,

 

Thank you for reaching out, and sorry about the delay in response.

 

The team is aware of this issue and investigating it.

However, we may need some information from you to share with the team.

Please share the Acrobat and OS versions you are using.

Share the process logs using the process monitor tool: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html

 

Thanks,

Meenakshi

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