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November 18, 2013
Question

Acrobat number suddenly not accepted.

  • November 18, 2013
  • 1 reply
  • 816 views

I opened Acrobat 9 this morning, but it asked for my serial number. I entered it, but it was not accepted. I am sure I have the right number--a copy of Belarc Advisor confirms that. What to do, please?

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1 reply

Community Manager
November 18, 2013

Hi tandrews621,

Adobe Customer support will be the right contact to get the serial number checked for you.

November 19, 2013

Thanks, but expensive on my retirement budget.

Tom Andrews

Community Manager
November 19, 2013

Check this link : http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#activate-problem

On this link fallow the instructions, if you have fallowed those then there is option to contact Adobe Customer service for activation they should help you.