Adobe Document Cloud for Microsoft Outlook - Acrobat

Question

After updating Adobe Reader DC to version 24.001.20604, I became the "happy" owner of an absolutely unnecessary module for me, which is called "Adobe Document Cloud for Microsoft Outlook - Acrobat" in my Outlook 2019:

After reading a lot of information on the Internet, I still haven't found the right solution to disable it. I tried disabling it in the COM settings in Outlook but after the restarting app, this plugin appears again and again and it doesn't help:

I tried to disable it by adding an option bAdobeSendPluginToggle to the registry according to the Adobe instructions:

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cCloud]
"bAdobeSendPluginToggle"=dword:00000001

And it doesn't help too. One of the options suggested by one user was renaming the Outlook folder to Outlook_DISABLE at the following address:

C:\Program Files\Adobe\Acrobat DC\PDFMaker\Mail\Outlook

But I think this is not a way out of this situation, because after updating the app, this plugin will reappear in Outlook. I have disabled all Adobe Reader DC Cloud Services in GPO. and I'm not going to use Cloud Services to share my files, because I appreciate privacy.

I would like to receive official support from the employees how can I disable this plugin so that it never appears in my Outlook 2019 again.

Dmitry36132388lafh · Accepted Answer

Hi @Tariq Ahmad ,

Thank you for your reply. Are these additional commands suitable for original Adobe Reader DC .exe installer?

"D:\AcroRdrDCx642400120643_ru_RU.exe" /msi "EULA_ACCEPT=YES DISABLE_PDFMAKER_OUTLOOK=YES DISABLEDESKTOPSHORTCUT=1"

Also check the syntax please... I would be grateful to you.

@Tariq Ahmad

Today, I installed Adobe Reader DC 2024 [24.2.20687.0] on my test machine and can confirm that the option "DISABLE_PDFMAKER_OUTLOOK=YES" worked successfully.

I have performed a clean installation of the program using the following options (without quotes in the name of the parameters):

"D:\AcroRdrDCx642400220687_ru_RU.exe" /msi EULA_ACCEPT=YES ENABLE_OPTIMIZATION=0 DISABLE_PDFMAKER_OUTLOOK=YES ENABLE_CHROMEEXT=0 DISABLE_BROWSER_INTEGRATION=YES DISABLEDESKTOPSHORTCUT=1

Thank you very much.

Tariq Dar · Answer

Hello,

I saw your comment on my other post.
Are you sure you only have Adobe Reader DC installed, not Adobe Acrobat Acrobat Pro?
Could you try the path from this guide: https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockDown.html#Services(UnifiedShare) and let me know if that helps?

Regards,
Tariq

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