Adobe Document Cloud for Microsoft Outlook - no access message

Hello!

I trust you're doing well. I'd like to revisit this matter since a definitive solution wasn't provided earlier. I encountered the same error but managed to resolve it with a workaround. The error would arise when Outlook attempted to store attached PDFs to Adobe Cloud Storage. In my case, I didn't require the PDFs to be stored there, so I resolved the issue by going to the Acrobat tab > proceeding to Settings > selecting "Never prompt while attaching"

I hope this proves helpful for anyone facing a similar issue!

Hey there,

Thanks for reaching out. As shared above, this message appears when you try to share a pdf using attach to email option. Did you notice if this error appeared while using any other feature? 

It is caused because the Document Cloud Services have been disabled on the machine.

Before you make further changes to the suggested registry settings, login online on web https://documentcloud.adobe.com/link/home/ and try sharing the pdf using "Share" tool. 

If it does work on web, which means you need to follow the steps suggested below-

Try the troubleshooting steps suggested in the help article here: https://helpx.adobe.com/acrobat/kb/error-You-do-not-have-access-to-this-service-please-contact-your-it-administrator-to-gain-access-or-try-to-sign-in-with-an-adobe-id-fill-sign.html 

Thanks,

Akanchha