adobe says network error when I try to sign in

[adamb78838307]

When I click 'sign in' in adobe reader it comes up and says

'A network error occurred while attempting to sign in'

however my network is still working fine.

I want to convert a pdf to a word doc. and must sign in to do this.

Can you help, is there another way to convert a pdf to word, or is there another way to sign in.

[pwillener]

Try to Contact Customer Care via chat (phone support is only available Mon-Fri during daytime).

[topic moved to Document Cloud PDF services forum]

[Sara_Forsberg · Accepted solution]

Hi adamb,

I'm sorry to hear that you're having trouble signing in via Adobe Reader. Are you able to sign in via the web interface at https://cloud.acrobat.com?

Best,

Sara

[adamb78838307]

Thanks, this should work, it hasn't fixed the problem, but at least I will be able to export my pdf.

[Sarvesh V]

At top left you can see a option called save to adobe document cloud click that and sign in using that it works 

Sorry If I am late 🙂