adobe says network error when I try to sign in

When I click 'sign in' in adobe reader it comes up and says

'A network error occurred while attempting to sign in'

however my network is still working fine.

I want to convert a pdf to a word doc. and must sign in to do this.

Can you help, is there another way to convert a pdf to word, or is there another way to sign in.

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Correct answer Sara_Forsberg

Hi adamb,

I'm sorry to hear that you're having trouble signing in via Adobe Reader. Are you able to sign in via the web interface at https://cloud.acrobat.com?

Best,

Sara

Participant

At top left you can see a option called save to adobe document cloud click that and sign in using that it works

Sorry If I am late 🙂

Sara_ForsbergCorrect answer

Inspiring

Hi adamb,

I'm sorry to hear that you're having trouble signing in via Adobe Reader. Are you able to sign in via the web interface at https://cloud.acrobat.com?

Best,

Sara

Participant

Thanks, this should work, it hasn't fixed the problem, but at least I will be able to export my pdf.

Legend

Try to Contact Customer Care via chat (phone support is only available Mon-Fri during daytime).

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