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An error has occurred which stopped the processing of the PDF.

New Here ,
Jul 21, 2022 Jul 21, 2022

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Hi I am trying to compress a few pdf files online on Adobe Acrobat Convert, but I keep getting the following error message: "An error has occurred which stopped the processing of the PDF."

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Adobe PDF pack , How to , Manage files

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Adobe Employee ,
Jul 26, 2022 Jul 26, 2022

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Hi Jesse,

 

Thank you for reaching out, and sorry about the delay in response.

 

Could you please confirm if the issue occurs with particular files or any file you try to compress?

Share the screenshot of the error message you receive and the file size you are trying to compress.

If possible, share a sample file so we can replicate the behavior.

 

Thanks,

Meenakshi

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New Here ,
Jul 26, 2022 Jul 26, 2022

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The file size is 4.2 MB. I got the same error message on several similar sized files.

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