Skip to main content
J
Jeff in Boston
Participating Frequently
September 25, 2022
Question

Bug Report: Acrobat Chrome Extension does not respect page-specific PDF links

  • September 25, 2022
  • 3 replies
  • 6248 views

Acrobat’s Google Chrome extension is not respecting page-specific PDF links (My specs: Mac Book Pro 2021,  Monterey 12.6, Chrome 105.0.5195.125). This is really bad for my field, since we often have to link to specific pages of Federal Codes of Regulations, legal and public policy docs, etc. by page number. Normally, I can link to an online PDF by page number by adding the suffix "#page=X" after the .pdf at the end of the url. Without the extension activated, it works just fine. But the activating the extension results in the user being taken to the first page of the PDF, which defeats all our efforts in trying to be accountable and creating an online paper trail. I am begging you devs to fix this glitch, because we can't anticipate whether policy wonks will have the featured turned on or off. Thanks for listening.

    3 replies

    glennc62169268
    glennc62169268
    Participant
    April 8, 2025

    This bug still exists in the Chrome ver 25.4.01 .  The acrobat extension will correctly process #page=1-9 but will not process double digit numbers.l

    https://www.dnr.wa.gov/publications/ger_ri19_strat_yakima_basalt_ellensburg_form.pdf#page=9 goes to the correct page.

    https://www.dnr.wa.gov/publications/ger_ri19_strat_yakima_basalt_ellensburg_form.pdf#page=10 goes to the first page.

     

    this funtion works correctly in the Edge browser.l

    C
    Cachet Design Studio
    Participant
    October 10, 2025

    After much searching I finally figured out the installed Adobe Reader extensions for the browsers will not naviage to any PDF URL that has #page= or #[destination anchor]. It simply ignores the page number or anchor in the URL string. Once I removed the extension from my browser, so it used the default simple PDF reader embedded in the browser, all my links worked. This works in Chrome (Version 141.0.7390.77 (Official Build) (64-bit) and Brave. It does NOT work in MS Edge as the Adobe Reader extension is embedded by default, so those URLs will not work in MS Edge. Thought I would share with everyone. Adobe needs to fix this issue in the Adobe Reader extension that users install in their browsers, as years later, it is still an issue in 2025.

    L
    lone_wanderer96
    Participant
    January 27, 2024

    Hi @Meenakshi Negi Do we have any update on this?

      Meenakshi Negi
      Meenakshi Negi
      Legend
      January 28, 2024

      Hi Jeff in Boston,

       

      Thank you for sharing the information. We will report it to the team and share this information for further investigation. We appreciate your patience. 

       

       

      Thanks,

      Meenakshi

        K
        Kim321248780ebr
        Participant
        July 9, 2024

        Hi Louis37425146g8wb,

         

        Thank you for reaching out. 

         

        We will check with the team and update you with the latest information.

        Sorry about the trouble caused.

         

        Thanks,

        Meenakshi


        Thank you for reporting this issue.  I am experiencing the same problem with the acrobat extension in both Chrome and Edge.  

        When I open a url with #page=10 at the end I want it to open on page 10.

         

        For example if I open 
        https://www.resources.qld.gov.au/__data/assets/pdf_file/0010/1602892/stock-route-consultation-report.pdf#page=10  I want it to open on page 10 not the first page. 

         

        If I open this url in a browser with the extension installed it does not work.  If does work in MS Edge if I remove the Adobe extension. However if I remove the extension in Chrome I can no longer preview the PDF, it downloads the entire pdf instead. 

         

        Please try this url in Edge with no extension installed and you will see how the url should operate. 

          Meenakshi Negi
          Meenakshi Negi
          Legend
          September 30, 2022

          Hi Jeff in Boston,

           

          Sorry about the delay in response.

           

          Would you mind sharing more details about the issue?

          Was it working fine before?

          It would be helpful if you could share the video of the workflow when you open it on Acrobat’s Google Chrome extension and when you open it without the extension. It will help us to understand the issue better.

           

          Thanks,

          Meenakshi

            J
            Jeff in BostonAuthor
            Participating Frequently
            October 5, 2022

              Terms & ConditionsAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices