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digital.machine
Participant
November 8, 2018
Question

Button to unshare and delete a pdf for review is missing

  • November 8, 2018
  • 4 replies
  • 1359 views

Last week I had the ability to unshare or delete all pdf's that were shared for review via the Adobe Document Cloud. I am the owner and initiator of these documents.

Now it is gone! The unshare and delete buttons simply aren't there any more. Red square shows where they were last week.

Has anyone else run into this problem? Help!

This topic has been closed for replies.

4 replies

Participant
July 19, 2019

I am experiencing this issue as well and have had very frustrating tech support guidance.

Participant
July 3, 2019

This is happening with every browser and following your directions.

Participant
July 3, 2019

I am having the same issue.

Participant
July 3, 2019

I have the latest version of everything installed.

AkanchhaS8194121
Legend
November 12, 2018

Hi Amy,

Sorry for the delay in response.

As mentioned above, that you had the Unshare and Delete option earlier and sudden its not available. So is it a behavior that you have noticed for specific file that has been shared or for every file which was initiated for shared review is now can't be deleted?

  • As you are working with Acrobat DC, then check with a different file which was shared using shared review.
  • Only a review initiator can delete or unshare the review, not anyone else.
  • Sign Out and Sign In back in the application.
  • Check whether Acrobat has the latest update installed or not, Open Acrobat>Help>Check for update

Tracking and managing PDF reviews

Help us with the screenshot of the Shared Review to understand the issue clearly.

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Regards,

Akanchha