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white1740
white1740
Participant
December 10, 2014
Question

can't open document

  • December 10, 2014
  • 1 reply
  • 406 views

I keep getting this message, before viewing pdf in this browser launch adobe reader accept end user agreement then quit and relaunch browser

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    December 10, 2014

    Hi white1740,

    Have you done as the error message says? Once you open Reader and accept the license agreement, you should not get the message again.

    Best,
    Sara

    white1740
    white1740Author
    Participant
    December 10, 2014

    How do I open reader? I feel like I am doing it and it keeps wanting to install again.

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    December 10, 2014

    Hi white1740,

    If you don't have an icon for it on your desktop or dock, try this:

    Windows

    1. Choose Start > All Programs.
    2. Find Adobe Reader in the list of applications, and double-click to open it.

    Mac OS

    1. Click the Spotlight icon (looks like a magnifying glass) in the upper-right corner.
    2. Type "Reader" in the text box.
    3. Click Reader in this list of search results.

    It could be that you haven't installed Reader. If you can't find the application on your computer, you can download it from www.adobe.com/products/reader.html.

    Best,

    Sara

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