Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Can't Save Application State in Acrobat X Pro

New Here ,
Aug 06, 2014 Aug 06, 2014

There once was a time that I could close Acrobat X Pro with various and sundry pdfs open and upon reopening the application, those selfsame documents would reappear. This is no longer the case, and I have no idea what has changed.

I am using Acrobat X Version 10.1.10 on Mac OS X Lion 10.7.5 (11G63).

I tried removing the folder com.adobe.Acrobat.Pro.savedState in an attempt to reset the closing behavior of the program, but that didn't help.

Any ideas?

205
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 06, 2014 Aug 06, 2014

Hi David,

1. Please check the permission on com.adobe.Acrobat.Pro.savedState folder.

2. Go to Acrobat -> Preferences -> General (Category) -> make sure that "Show Welcome Screen" option is checked.

Regards,

Anoop

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 06, 2014 Aug 06, 2014
LATEST

Thank you, Anoop.

Yes, I should have mentioned, I have read/write permissions on the folder, and it is not locked. The "Show Welcome Screen" option is already checked, and I added the "Show Splash Screen" as well just in case.

Also, my universal preferences in the system are to "Restore windows" when quitting and re-opening apps.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines