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Answered

Can't search documents at Adobe Online

Forum|Forum|3 years ago
May 4, 2022
1 reply
822 views

Hi guys, I'm trying to search for a document at my Adobe Document Cloud via web browser, but when I click ate the search space located at the right superior corner nothing happens! I can't write anything to search. Is that a problem of the website? Because at the phone app I can search normally.

Thanks!

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Correct answer Harsh Vardhan Pareek

As mentioned that you cannot search on the provided search bar on the website, kindly try a few steps and check if that fixes the issue.

1. Try to open the link on a different browser and check if the seach feature works.

2. Sign out and sign in again and check if that helps.

3. Check if there is an update available on the browser.

Thanks,

Harsh

Harsh Vardhan PareekCorrect answer

Participating Frequently

As mentioned that you cannot search on the provided search bar on the website, kindly try a few steps and check if that fixes the issue.

1. Try to open the link on a different browser and check if the seach feature works.

2. Sign out and sign in again and check if that helps.

3. Check if there is an update available on the browser.

Thanks,

Harsh

taoankAuthor

Participant

Thanks, Harsh!

Apparently it's a intermittent issue, because when opened it now, it worked. And at the same browser.

Regards

Taoan

Harsh Vardhan Pareek

Participating Frequently

Hi Taoan,

Happy to help. Thanks for confirming that the issue is now resolved.

Regards,

Harsh