Cancel Membership

[whitneys26865919]

I need to cancel my annual membership. Paid and signed up and received error's while downloading. I don't want to even bother and only signed up 30 mins ago. The chat isn't working to have someone cancel it

[emanuelo72228617]

Same issue here.  Please let me know when you get this resolved.

[Sara_Forsberg]

Hi whitneys26865919,

Because you just signed up, I won't be able to cancel your subscription until the order moves through the order processing system. I will note your name, and take a look at your account tomorrow, and then take care of that cancelation. But, you may also want to check in via chat again tomorrow (when you say it isn't working--are you unable to get through? Or did you get an error)?

Best,
Sara

[danielz84886844]

Having same issue. I signed up 9 months ago. When I try to contact support I am not able to click the chat option.

[whitneys26865919]

MY payment has posted to my bank account. Please refund me my money and cancel the account.