Chase Bank statements are password protected

[BajaRoy]

I password protect all of my sensitive and financial PDF documents. The downloaded PDF Chase Bank statements are already password protected and can't be modified. To get around this, I print the docs using "Microsoft Print to PDF" option. The new generated doc allows me to a add my password. 

[try67]

What's your question?

[BajaRoy · Accepted solution]

No question, just a commit. I noticed that there were previous posts about financial statements being password protected. So I shared my "work around" with the protected Chase statements.

[Mely25448140u5l8]

I need to export my chase pdf statements into excel files, and you just gave me the workaround I was looking for.  Thanks! 

[DeLySch]

I can save the chase bank statements. However, I am unable to combine statements into one document. It states it is password protected. However, I do not know the password. Even if I save them using the Microsoft Print to PDF, I am unable to merge. Any thoughts?

[try67]

We can't help you. The bank decided to password-protect the files, which also prevents them from being merged (unless you use a Portfolio). They are not likely to give you the password to allow removing the security policy, as that would defeat the entire purpose of applying it in the first place. It's possible they don't even know it themselves, if it's randomly generated.

[DeLySch]

Thank you for your help.
I figured that was the case but thought I would check.

Denise Schutt

[TL73]

Print it as a PDF and save it. The security is automatically removed and then you can combine them. Did this for my Chase CC statements.

[N28326378jw9y]

The print and save work around does not work with these pdf's.  The only one that seems to work is the Microsoft Print to PDF.   The bigger problem I'm having is that it affected all my existing Chase pdf's.  None of my other pdf's have a problem, only Chase's.

[Christine29989194k9x4]

Yeah but did you see what it does to the file size-10x the original bloated download size.  And Portfolio doesn't work without the password......  I need to merge for several accounts for CPA submittal.  I cannot combine by year or extract irrelevant pages to try and get a reasonable file size.  Very frustrating.  At this point I would save time just printing and scanning.  Chase needs to stop the nanny-state control of your own documents.  Ridiculous.

[BajaRoy]

I understand your concern. Fortunately I'm not combining files. I have
various financial institutes that I deal with and Chase is the only one
that is so restrictive. Maybe we'll get lucky in the future. Until then, we
have to continue to jump through hoops.

Roy

[parminder34296633u2e7]

This work around by open accesible pdf, save and then open again and then save by microsft print to pdf circumvent the password. thanks

[joes22581484]

Had the same problem but solved it using "Microsoft Print to PDF" option. Even called Chase and asked how to unprotect and what the password was. Agent I spoke with said they don't password protect the statements, was probably an Adobe problem. LOL! Thanks for the tip.

[try67]

They are wrong. It's probably done way beyond their pay grade, and even if they knew what the password was, they wouldn't give it to you.

[hermannr91950491]

On Mac OS X you can use preview to export the pdf-file to another pdf-file, which removes that password.

[johnlich]

This works perfectly! Thanks!

[laxmirmr]

THANK YOU, BajaRoy!! Microsoft Print to PDF did the trick!! I appreciate you taking the time to make this post. 🙂

[yodersci32565567yy2t]

I downloaded a series of Chase bank statements and purchased PDF converter subscription. I then converted them (24 files) to Excel files on 08/22/2023 without issue. Today, 09/27/2023, I downloaded a new statement and got the error that the file was password protected. I then went back and tried to convert some of the files that I previously converted and got the same error message. Another post explained they contacted Chase and they were not password protecting these files. 

I am surprised that Adobe would not have a fix for this or be working on a fix. Before purchasing the Adobe converter, I was copy / paste the statements into Excel and wrote a macro to align / format the columns; hence my own converter.

[try67]

Not going to get into all of this again (the files are very likely protected, despite what they told you; Adobe will not export data from a protected file), but the real solution to all of this is to ask your bank to provide the data in a spreadsheet, not a PDF file.

[Yogendra32376418sme5]

This solution worked like a charm. I had to combine two Chase bank statements and Adobe kept asking me for the password. I worked around with your solution.

[mppohl]

One could EXPORT to a JPEG, each Page individually..and deal with them from there!

[Bongani36678846xgxq]

Tnx