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jessicaw36667910
Participant
May 3, 2019
Answered

Combine files not working

  • May 3, 2019
  • 1 reply
  • 4447 views

I have PDF Pack & was combining files all morning now combine button is grayed out. I've tried different browsers, signing in & out, restarting computer, nothing is working. Asked Support & they couldn't help, said to ask forum. Anyone else know how to resolve this issue?

This topic has been closed for replies.
Correct answer jessicaw36667910

Logged in this morning & it has decided to work today

1 reply

try67
Community Expert
try67Community Expert
Community Expert
May 4, 2019

Are you doing it from within Reader, or via the website?

By the way, it's ludicrous that the Adobe Support is directing you to the forums. You're a paying customer and as such they need to help you solve your problem, instead of "dumping" you on us volunteers... I would call back and demand a solution.

J
jessicaw36667910AuthorCorrect answer
Participant
May 6, 2019

Logged in this morning & it has decided to work today

AkanchhaS8194121
AkanchhaS8194121
Legend
May 10, 2019

Thank you for taking out time and updating the result jessicaw36667910

There might be an intermittent issue. Services are up and running fine now.

Do let us know if you experience any more trouble.

Thanks,

Akanchha

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