Skip to main content
T
timd60975401
Participant
April 6, 2018
Answered

Combine PDFs not working

  • April 6, 2018
  • 1 reply
  • 16339 views

Unable to go to the adobe pdf services to combine different PDF files although i purchased this option a while ago! HELP

[Title shortened by moderator (was duplicate of content)]

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Timd,

Sorry to hear the inconvenience caused to you.

When you say that you are unable to use the combine pdf feature, then what exactly happen? Is it giving any error when combining  file?

PDF Pack does include the "Combine PDF" feature in it.

However, it is not available through the Adobe Reader DC application. When you click on the "Combine PDF" Add button then it takes you online to the https://cloud.acrobat.com/combinepdf  (Document Cloud Service)  and then you can combine the file there.

For detailed description about how does PDF Pack works, you please go through- How to Use Adobe PDF Pack.

Let us know if you have any further query about the same.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
April 6, 2018

Hi Timd,

Sorry to hear the inconvenience caused to you.

When you say that you are unable to use the combine pdf feature, then what exactly happen? Is it giving any error when combining  file?

PDF Pack does include the "Combine PDF" feature in it.

However, it is not available through the Adobe Reader DC application. When you click on the "Combine PDF" Add button then it takes you online to the https://cloud.acrobat.com/combinepdf  (Document Cloud Service)  and then you can combine the file there.

For detailed description about how does PDF Pack works, you please go through- How to Use Adobe PDF Pack.

Let us know if you have any further query about the same.

Regards,

Akanchha

A
alejandrof18062783
Participant
February 8, 2019

I am also receiving the same error using the cloud link above. It just greys out and nothing happens. 

P
PeteMc41
Participant
July 6, 2019

Hi Alejandrof,

I apologize for the delay in response to your previous message.

Hoping that you have got the service back on? If you are still struggling with the same issue and unable to get "Combine Files" then check with the URL Adobe Document Cloud  using a different web browser.

Or delete cache, cookies of the current on and check back.

Let us know if it still doesn't help.

Thanks,

Akanchha


Hi, I am running into similar issues as the OP of this thread, and nothing you have suggested is working.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices