Skip to main content
meganb94694351
meganb94694351
Participant
April 16, 2018
Question

COMBINING FILES ERROR

  • April 16, 2018
  • 1 reply
  • 377 views

When combining two files, the one always says "internal sever issue please try again".  How can I fix this?  It is a form I downloaded for employment and I have it along with the other pdf saved on my desktop.

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
April 25, 2018

Hi Meganb,

We apologize for the delay in response to your query.

The Document Cloud team is aware of the issue and has been working on the resolution. There was an intermittent issue going on with the Document Cloud website while accessing the services. Which has affected few users and impacted their services (Exporting, Creating and Combining) which was resulting an error "Conversion Failure"

This issue has now been rectified and the services are up and running fine.We request you to check back whether it has resolved at your end or not.

Please do let us know if you are still experiencing the same problem, and if you have managed to find the solution for this problem then please do share your findings.

You can refer to the similar discussion for the same- Re: Conversion Failure

We would be looking forward for an update from you.

Regards,

Akanchha

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices