Combining PDF Files Causes Characters to be Replaced by Whitespace

[nick_2988]

I have a client who needs to combine several PDF files.  The individual files display with no problems.  However, when they are combined into a new file, some of the text is replaced with whitespace.  The font in question is Times New Roman.

[Meenakshi Negi]

Hi nick_2988,

Thank you for reaching out.

Please let us know if the document was combined via Acrobat web or the Acrobat desktop application. Would you mind sharing a few sample PDFs and their combined PDFs for us to check?

Also, please check if the fonts are embedded in the PDF.

Thanks,

Meenakshi

[nick_2988]

It was occurring in Acrobat desktop.  I'll check with the client to see if we can share the PDFs.  How would we go about sharing as we don't want to do so publicly.

[nick_2988]

It was occurring in Acrobat desktop. I have some PDF examples I can share.  Is there a way I can share privately?

[Meenakshi Negi]

Hi nick_2988,

I'm sorry about the delay in getting back to you.

If you are still experiencing the behavior, please share a sample file via private message. You may send a private message using the envelope icon at the top right corner of this community page.

Feel free to let us know if you need any help.

Thanks,

Meenakshi