Skip to main content
R
rlboch
Participant
September 8, 2014
Question

CONVERSION FAILURE

  • September 8, 2014
  • 1 reply
  • 301 views

I have been trying to convert my PDF file into a word document and have tried it multiple times, only to get the message that there is a conversion failure. Can you help me with this, so that I can figure out why this is happening?

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    September 8, 2014

    Hi rlboch,

    I would be happy to help. Can you tell me a bit more about the file that you're converting? How large is it (file size, number of pages)? Does it contain a mix of text and images?

    For starters, please try clearing the browser cache and try again. And, make sure that you're using a supported web browser. See System requirements | Acrobat.com.

    I look forward to hearing back from you.


    Best,

    Sara

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices