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could not complete your request

New Here ,
Aug 01, 2018 Aug 01, 2018

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could not complete your request

An error occured while trying to complete your request, and it could not be completed.

https://cloud.acrobat.com/exportpdfcould not complete your request

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Adobe Employee , Aug 01, 2018 Aug 01, 2018

Hello Vinodhg,

We're sorry for the trouble you had while using the services, try accessing the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser like Chrome, or Firefox, or Safari and see if this brings any difference.

I have checked the records with your Adobe ID and found that you are subscribed to Acrobat Pro DC subscription. You can also use Acrobat to export a PDF file.

Sign out and sign back in Acrobat, reboot the machine and check for any pending

...

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Adobe Employee ,
Aug 01, 2018 Aug 01, 2018

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Hello Vinodhg,

We're sorry for the trouble you had while using the services, try accessing the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser like Chrome, or Firefox, or Safari and see if this brings any difference.

I have checked the records with your Adobe ID and found that you are subscribed to Acrobat Pro DC subscription. You can also use Acrobat to export a PDF file.

Sign out and sign back in Acrobat, reboot the machine and check for any pending updates of Acrobat from help>check for updates.

If you still experience any issue, you can also contact the Acrobat technical support team via Contact Customer Care

For more troubleshooting, you can refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

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