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davido17749183
Participant
July 21, 2018
Answered

Credit card problem.

  • July 21, 2018
  • 1 reply
  • 538 views

I've got a new credit card, but when I try to edit my payment details, it won't let me update the expiration date. What am I doing wrong?

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Davido,

Sorry for the delay in response to your query.

Are you trying to update the card information for the existing subscription of Export pdf? Have you tried to do that online via Adobe account?

Please refer to the help article and follow the steps to update the card details here- Change or update your credit card and billing information in your Adobe ID account

Let us know if it still doesn't help.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
August 1, 2018

Hi Davido,

Sorry for the delay in response to your query.

Are you trying to update the card information for the existing subscription of Export pdf? Have you tried to do that online via Adobe account?

Please refer to the help article and follow the steps to update the card details here- Change or update your credit card and billing information in your Adobe ID account

Let us know if it still doesn't help.

Regards,

Akanchha