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Deletion/Cancel A Send for Signature Request

New Here ,
Nov 08, 2018 Nov 08, 2018

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The recent change for Adobe Cloud is great but there is one function that the new interface does not have, the ability to CANCEL after your have uploaded and completed the screen with all the information and you hit NEXT and your document is uploaded for placing data fields.  If you were to delete/cancel the process at the this point because you have uploaded the wrong document or you saw there is an error on the document, you can't go back and then "Cancel".  The prior version allowed you to do that - did I miss something?  Or is this minor but important function is missing?

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correct answers 1 Correct answer

Adobe Employee , Nov 12, 2018 Nov 12, 2018

Hi YogiB,

Sorry for the delay in response.

With the latest update, the UI of Adobe Document Cloud has been changed and it has the new experience of Adobe Acrobat.

The cancel option no longer comes up, however you have the "Close" option at the upper right. Please go through the updated help article and see if you are referring to the same- Send PDF documents for signature, Adobe Acrobat

Regards,

Akanchha

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Adobe Employee ,
Nov 12, 2018 Nov 12, 2018

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Hi YogiB,

Sorry for the delay in response.

With the latest update, the UI of Adobe Document Cloud has been changed and it has the new experience of Adobe Acrobat.

The cancel option no longer comes up, however you have the "Close" option at the upper right. Please go through the updated help article and see if you are referring to the same- Send PDF documents for signature, Adobe Acrobat

Regards,

Akanchha

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New Here ,
Nov 12, 2018 Nov 12, 2018

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Thanks for this guidance!!

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Adobe Employee ,
Nov 15, 2018 Nov 15, 2018

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You'r welcome!

Let us know if there is any further assistance is required.

-Akanchha

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