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steve957
steve957
Participant
October 13, 2014
Answered

download link not working for created pdf

  • October 13, 2014
  • 2 replies
  • 738 views

The download link for created pdfs does not function.  What can I do to fix this issue.

Thanks!

    This topic has been closed for replies.
    Correct answer steve957

    2 replies

    steve957
    steve957Author
    Participant
    October 13, 2014

    I did not get an error. The download load does not function.  I cleared the cache and tried it with IE and Google Chrome and still no luck. It worked when I used it about 5 or 6 weeks ago.

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    October 13, 2014

    Hi steve957,

    Do you get an error when you try to download, or is it that nothing happens when you click the Download icon? In either case, please clear the browser cache and try again, or try downloading from a different web browser.

    Please let us know how it goes.


    Best,

    Sara

    steve957
    steve957AuthorCorrect answer
    Participant
    October 13, 2014
    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    October 13, 2014

    Your last post was blank. Did you have an update about your file download issue?

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