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Brad22992543gpop
Participant
February 4, 2022
Question

Error message “Please wait… if this message is not eventually replaced…”

  • February 4, 2022
  • 1 reply
  • 2551 views

Ok so I have seen this post come up a few times and there is never a good response for smartphone iOS users. Let's try to get a straight answer. 

when I receive an email with some PDF attachments I get the message "Please Wait, if this message isn't eventually replaced...."

 

On iOS using either the native mail app or outlook there is no way to save it. You tap the attachment, or with the iOS native app it downloads automatically and this is all that comes up. 

So, can this be corrected?  

and again for complete clarity there is NO option to download the attachment first. When I do save it it is already stuck with this error message 

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
February 7, 2022

Hi Brad,

 

Thank you for reaching out.

 

If this issue occurs with some of the documents, they are dynamic PDFs that cannot be viewed on the mobile application. You will need the desktop application to open those types of PDFs.

Please refer to the following help document for more information: https://community.adobe.com/t5/acrobat-reader-discussions/pdf-won-t-display-please-wait/td-p/4788543.

 

Thanks,

Meenakshi

B
Brad22992543gpopAuthor
Participant
February 11, 2022

Thanks for the info. A lot of things in business are changing.  I don't even have a laptop or PC anymore. I use a tablet (iPad) and smartphone. 

I think it's time to recognize that a lot of people are changing hardware. Traditional desktop computers are almost completely gone in my organization, and the move to tablets is underway for many. 

functionality across devices for PDF forms is absolutely essential.  This issue has come up over the past few years. If it's not addressed, someone will create a program that will eventually solve the problem. 20 years ago people thought Word Perfect was untouchable....  look what happened to them

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