Skip to main content
ajflynn
ajflynn
Participant
May 7, 2018
Answered

Error(PDF Structure 40): Invalid file format

  • May 7, 2018
  • 1 reply
  • 20686 views

I received an email with a PDF Document which I can not open.

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi Ajflynn,

    Sorry for the delay in response.

    As per the screenshot , it seems the file you are trying to open is not a valid pdf file. (.pages in the end of the filename).

    Also, it seems you are not using Adobe application - Adobe Reader or Adobe Acrobat to open pdf files. You may request the sender to send you the file again and try again.

    Let us know if you need any further help.

    Shivam

    1 reply

    Adorobat
    Community Manager
    AdorobatCommunity ManagerCorrect answer
    Community Manager
    May 30, 2018

    Hi Ajflynn,

    Sorry for the delay in response.

    As per the screenshot , it seems the file you are trying to open is not a valid pdf file. (.pages in the end of the filename).

    Also, it seems you are not using Adobe application - Adobe Reader or Adobe Acrobat to open pdf files. You may request the sender to send you the file again and try again.

    Let us know if you need any further help.

    Shivam

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices