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Export PDF purchase issue [Title edited by moderator]

New Here ,
Sep 26, 2017 Sep 26, 2017

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DEAR ADOBE,

MY CREDIT CARD HAS BEEN CHARGED EUR 39.89 FOR AN ITEM DESCRIBED AS ADOBE EXPORTPDF SUB 800-833-6687 IRL. I HAVE NOT AUTHORIZED SUCH A TRANSACTION AN REQUEST FOR AND IMMEDIATE REFUND AND CANCELLATION OF MY REGISTRY IN YOUR SYSTEM.

AWAITING YOUR QUICK REPLY.

REGARDS,

Salma Husaien

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correct answers 1 Correct answer

Adobe Employee , Sep 28, 2017 Sep 28, 2017

Hi Salmah,

We apologize for the inconvenience caused. You may refer to the following link for cancellation and refund: Cancel your Creative Cloud membership  link: https://helpx.adobe.com/nz/creative-cloud/help/cancel-membership.html

Learn about cancelling your Adobe Creative Cloud plan subscription  Link: https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html

You may also contact the Customer Support https://helpx.adobe.com/contact.html Sign in with your Adobe ID and

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Adobe Employee ,
Sep 28, 2017 Sep 28, 2017

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Hi Salmah,

We apologize for the inconvenience caused. You may refer to the following link for cancellation and refund: Cancel your Creative Cloud membership  link: https://helpx.adobe.com/nz/creative-cloud/help/cancel-membership.html

Learn about cancelling your Adobe Creative Cloud plan subscription  Link: https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html

You may also contact the Customer Support https://helpx.adobe.com/contact.html Sign in with your Adobe ID and password.

Hope this helps.

Regards,

Anand Sri.

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