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christopherl56745694
Participant
May 17, 2015
Answered

Fill and Sign menu option not showing on Galaxy Tab S

  • May 17, 2015
  • 1 reply
  • 1842 views

I have Acrobat DC installed on my laptop, Galaxy 5 and Galaxy Tab S. The Fill and Sign option appears on both my phone and laptop, but does not appear on my Tablet.  The option appeared on my phone, but was originally directed to download from the app store when I clicked on Fill and Sign for the first time from the Adobe Acrobat menu.  On the Tablet, there is no Fill and Sign option on the menu, nor is Fill and Sign  showing available for download. Tablet android version 4.4.2..  I have uninstalled and reinstalled, and am logged in on all three devices

This topic has been closed for replies.
Correct answer Josh_Corey

Currently the Fill & Sign application for Android requires Android OS 5, Lollipop.  I am guessing this is the reason it is available on one device and not the other. 

Thanks,

Josh Corey

1 reply

AadeshSingh
AadeshSingh
Participating Frequently
May 19, 2015

Hi Christopher,

Please follow this link on your computer Adobe Fill & Sign DC - Android Apps on Google Play‌, sign in to the play store and add it to the wishlist.

Now go back to your Samsung Galaxy Tab S, navigate to the play store & check the wishlist for the app. 


Try to install it, let me know if it is compatible with your mobile phone or not.


Regards,

Aadesh

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christopherl56745694Author
Participant
May 19, 2015

I am not trying to install it on my phone.  It is already installed in my Galaxy 5. It went install on my new Galaxy Tab S. 

I tried what you suggested and don't have the option to add it to wishlist.  It already says installed and not compatible with the tablet. 

Adobe specifically says it is compatible with the android tablet.  Thats why I purchased Adobe DC for $14.99/mo

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Community Manager
Josh_CoreyCommunity ManagerCorrect answer
Community Manager
May 19, 2015

Currently the Fill & Sign application for Android requires Android OS 5, Lollipop.  I am guessing this is the reason it is available on one device and not the other. 

Thanks,

Josh Corey

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