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Forgot my password for a password protected document

New Here ,
May 10, 2018 May 10, 2018

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I forgot my password for a password protected document.  How can I fix it?

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correct answers 1 Correct answer

LEGEND , May 10, 2018 May 10, 2018

Make the document again, or remember it. Adobe do not offer a back door to protected documents.

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LEGEND ,
May 10, 2018 May 10, 2018

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Make the document again, or remember it. Adobe do not offer a back door to protected documents.

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Community Expert ,
Jun 22, 2018 Jun 22, 2018

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Also, in the future, create a Security Policy (Protect toolbar) and add the Encrypt tool to you toolbar. The policy (ies) will remember your password for you.

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New Here ,
Aug 11, 2023 Aug 11, 2023

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i forgot my password & want to change it to something i can remember 

 

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Adobe Employee ,
Aug 13, 2023 Aug 13, 2023

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Hi gloria28459550olqw,

 

Thank you for reaching out.

 

If you are referring to a document password, then it is not possible to change the password. To change the password, the original password is required. There is nothing much that can be done.

 

To reset the Adobe account password, refer to the information provided on the following page: https://helpx.adobe.com/manage-account/using/change-or-reset-password.html.

 

Hope the information helps.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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