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Guys How do I speak to a support team?

New Here ,
Jan 24, 2018 Jan 24, 2018

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I Have suscribed from France to adobe PDF classic version. I moved to the USA 2 years ago and i was still being billed and charged in France (paying the french VAT etc)

I have tried several time to cancel the french subscription and get the us one

Now every thing is stucked and whatever doc on PDF i cant activate it anymore

the system say congrats for activating but still not working

please help

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correct answers 1 Correct answer

Community Expert , Jan 24, 2018 Jan 24, 2018

jeant2998692  wrote

I have tried several time to cancel the french subscription and get the us one

Contact support via online chat.  Use a browser that accepts cookies and does not have script blocker add-ons.

Contact Customer Care

Nancy

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Adobe Employee ,
Jan 24, 2018 Jan 24, 2018

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Moving this query to Adobe Creative Cloud

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Community Expert ,
Jan 24, 2018 Jan 24, 2018

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jeant2998692  wrote

I have tried several time to cancel the french subscription and get the us one

Contact support via online chat.  Use a browser that accepts cookies and does not have script blocker add-ons.

Contact Customer Care

Nancy

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Employee ,
Jan 24, 2018 Jan 24, 2018

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Moving this discussion to the Document Cloud PDF services forum.

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