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Participant
February 21, 2015
Question

help with Adobe

  • February 21, 2015
  • 1 reply
  • 345 views

I purchased it and it bills me monthly but every time I try to open a PDF it asks me to buy it again. I have a MAC book Air and not sure why it is not working. If anyone can give me any advice or guidance on how to get access to it, it would be greatly appreciated. Thank you!

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1 reply

RahulTyagi_
Community Manager
Community Manager
February 21, 2015

Hi Amy Brownstein,

Please let us know which Adobe Online Service or Software are you using.

Moreover i would like to inform you that you need to sign-in into Adobe service/Software using your Adobe ID, in order to Access the purchased service/Software.

Regards,

Rahul Tyagi