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Wizza87
Wizza87
Participant
June 24, 2019
Answered

How can I recover a pdf file

  • June 24, 2019
  • 1 reply
  • 6056 views

I received a PDF file on the 11th of may.

Now I wanted to print it but the content has changed and an important part disappeared.

Is there a way to recover that document?

    This topic has been closed for replies.
    Correct answer try67

    Again, PDF files don't change on their own, unless a script or something like DRM technology was used to do so.

    If they sent you the file by email then you can always go back to the original email and download the original file.

    If you want to make sure it is not changed by a script when you open it you can disable JavaScript in Acrobat/Reader before opening it by going to Edit (or the application menu if you're on a Mac) - Preferences - JavaScript and tick off the box next to "Enable Acrobat JavaScript", and then open the file.

    1 reply

    try67
    Community Expert
    try67Community Expert
    Community Expert
    June 24, 2019

    In what way did it change? What does it say? PDF files don't normally change on their own...

    Wizza87
    Wizza87Author
    Participant
    June 24, 2019

    Obviously my message before wasn't sent. So I will put it again. I received a voucher from a travel company with the name of the hotel where I was supposed to be picked up. They never picked me up so I complained and now I want to print the voucher they sent me originally, but now it has changed and the name of the hotel doesn't appear any more???

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    June 24, 2019

    Again, PDF files don't change on their own, unless a script or something like DRM technology was used to do so.

    If they sent you the file by email then you can always go back to the original email and download the original file.

    If you want to make sure it is not changed by a script when you open it you can disable JavaScript in Acrobat/Reader before opening it by going to Edit (or the application menu if you're on a Mac) - Preferences - JavaScript and tick off the box next to "Enable Acrobat JavaScript", and then open the file.

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