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cdubs359
Participant
February 3, 2015
Question

How can I turn off the "Free Subscription is ending in X days" pop-up. I bought the subscription and downloaded it. I'm using the paid version. It all appears to be working accept for the silly pop-up.

  • February 3, 2015
  • 2 replies
  • 263 views

How can I turn off the "Free Subscription is ending in X days pop-up. I bought my subscription but still receive the notice.

    This topic has been closed for replies.

    2 replies

    Legend
    February 4, 2015

    Just to be clear: this isn't a silly popup; it's a real problem. If you get it, then your subscription isn't being seen, and when the days run out, it WILL NOT RUN.

    Inspiring
    February 3, 2015

    Hi Carl,

    Is it the Acrobat trial that's ending? (Adobe doesn't offer free subscriptions that expire after a set time.)

    If you're referring to the Acrobat trial, have you logged in with your Adobe ID and password? If not, click License this Software in the pop-up that states the trial is ending soon, and then log in with your credentials, and you should be set.

    Please let us know if that is not the case.


    Best,

    Sara