How can I unlock a secure pdf on my ipad?

[vivianag60699495]

I am trying to unlock a book for school that I have the ebook copy too, I can do it just fine on my laptop but when I open it up in the app (acrobat dc) for ipad it won't let me fill in the password, therefore I cant see the book? Am I doing something wrong or can this not be done in the app?

[AadeshSingh]

Hi vivianag60699495,

I replicated the issue at my end, I opened a password protected PDF file in Acrobat DC app on my iPad, it did ask for the password & I was able to successfully gain access to the PDF file.

Recently there has been an update in the iOS version, please update your iPad to iOS 8 & then try to open the e-book in Acrobat DC app.

Let me know if it works for you. In case if you still need any help please let us know, we will be more than happy to help you.

Regards,

Aadesh

[andren6963422]

I'm having the same issue as the original poster, has there been any resolution to this issue?