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I converted a P'DF to a word document. Now I need to download to my computer to work with it . There is no save file to or download to instructions.
Hi marioo7818309,
To download a file from your Acrobat.com online account, do the following:
Your file will be downloaded to the Downloads folder on your computer.
Best,
Sara
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Hi marioo7818309,
To download a file from your Acrobat.com online account, do the following:
Your file will be downloaded to the Downloads folder on your computer.
Best,
Sara
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I am having the same issue, the download icon is no longer there when I get convert a document. All I can do it share a link? Help! I need to send as a document to a client ASAP!
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Hi,
Thank you for reaching out and sorry for the delay in response.
Could you please let us know how you are converting the document? And how you are trying to download the PDF?
It would be helpful if you can share a screenshot for better understanding.
Let us know if you need any help.
Thanks,
Meenakshi
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Hi, thank you for your help!
I actually had success finally, found a download icon ( it must have moved to a new placement on the page), but it's all good now.
Thanks for reaching out.
CDM
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I have no download icon. I'm working on a MAC platform. Does anyone else have this issue? I cannot download my document.
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Yes, same here! How can I dowload docs froma Mac?
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Hi Sheila,
Sorry for the delay in response.
Would you mind telling us from which location you are trying to download the documents?
If you are trying to download the document from a third-party website and do not find any download button, I would suggest contacting the support team for the respective website.
If you are trying to download the PDF from your Acrobat Online account, please refer to the steps suggested below:
1. Sign in to your Adobe Acrobat Online account (https://acrobat.adobe.com/).
2. Go to the Documents tab.
3. Click on the file from the list to open it.
4. click on the 3 dots provided at the top right corner along with other options.
5. Select Download the file from the drop-down.
Hope the information helps.
Thanks,
Meenakshi
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You have made a simple process very complicated. The download button is not apparent.
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Hi John26765195i1vd,
Thank you for reaching out.
We appreciate your suggestion/ feedback. You may share your suggestion/ feedback directly with the team via the following page: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac.
Thanks,
Meenakshi
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Hi @leticiam8307069,
you can try another alternative, which would be to log in to: https://assets.adobe.com/cloud-documents/ and then click the three dots to the right of the file name and download the file.
-Souvik
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That is unecesarily bysantyne and adds labor where you should be helping to save it. There should be a handy button on Acrobat. I know you want to keep everyone in your ecosystem but that is increasingly what is making me re-think using Adobe suite at all. You’re practically hanging by Photoshop and Lighrtoom alone.
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Agreed - this is one of the largest product flaws I've witnessed. I will not be able to continue to use Adobe because of the purposeful supression of users' ability to download their own content. This a glaringly obvious and thus purposeful design. this is not a tool - its a maze you have to navitate to gain access to YOUR OWN WORK PRODUCT.
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This solution has now been taken away. It only allows you to digitally share the document now - not to down load it.
Why? I want to store it on MY computer please. How do I do this?
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Hello,
I am having the same issue. I have gone into the link yu suggested above and signed in, however, non of my documents are there. This is very confusing and frustrating.....
Thank you
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Ok, so l finally worked out you have to share it to the cloud first....
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Thanks for letting us know that you were able to work out the issue.
The solution only works if your files are already stored in the cloud storage.
If they are saved in the internal storage, it wouldn't be possible to simply pull out a file from one device's storage into another until uploaded to the cloud.
-Souvik
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so where is that "download link". Can you point to it ?
Is there an easier way to download a file that is sent through email rather than opening the cloud version on the web ?
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Hope you are doing well.
To download a file that is saved on the Cloud Library, you can go to https://acrobat.adobe.com/link/documents/
click on the three dots on the extreme right of the file name you want to download-> click on download on the drop down that comes up.
Hope this helps.
-Souvik.
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@morgane35377122nz0y Thanks for sharing the screenshot.
The section where you are in the publish section, or to better frame it, the files that appear here are shared links and cannot be downloaded simply by clicking the three dots.
To download files from there, open the file-> then click the download icon or save a local copy.
Hope this helps.
-Souvik
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How do I download multiple files from cloud - I get a zip error for all my files in one go - how many can I download at a time please.
What is the point of uploading files if I cannot get them back easily?
What exactly is happening in Feburary - are you deleting all my cloud files - in one email it says no, in the help file online it says yes
I was an Adobe fan - now looking at alternatives, very disappointed
Matt
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Hi @MattDurcan,
I tried going to https://acrobat.adobe.com/link/docuements/ and tried downloading a folder directly to my system.
It took some time to complete creating the zip file due to the number of files within the folder but it went through.
Would you mind sharing a screenshot or screen recording of the issue with me for a better understanding and assistance?
-Souvik
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I am still having massive issues with Adobe Acrobat's inability to "Download" meaning: any files I created on Acrobat via my iPhone is then automatically uploaded to the extremely confusing Acrobat files viewer (if you can call it that) from there I CON NOT DOWNLOAD the file I created to my Hard Drive... unless I "save as" and save a copy.
The lack of clarity and extreme complication to a simple process is astounding even for Adobe's standards.
Clearly this is a desperate attempt to force the user to use the hapless Adobe Cloud
MAC OS 11.7.10